Urban Commercial Flooring№ 01

Help & answers

Questions, answered.

The things commercial clients ask us most — from lead times and warranties to how we quote. Can’t find it here? Call us or send an enquiry and we’ll get straight back to you.

01Do you handle installation, or is it supply only?

Either works. Urban Commercial Flooring supplies commercial flooring from a wide range of leading brands, and our team lays it. Buy supply-only if that suits your builder, or hand us the whole package from measure to hand-over.

02How do I get a price for my project?

Send an enquiry through the contact page or ring us. We'll book an on-site measure, put forward a specification that matches your sector and traffic, and come back with a firm, line-by-line price — nothing added later.

03Does the site measure and quote cost anything?

No. The on-site measure and the commercial quote that follows are free, with no obligation to go ahead. We would rather you settled on the right floor with confidence.

04Which floor types do you carry?

We stick to the systems commercial and industrial projects actually call for: commercial vinyl sheet, luxury vinyl plank and tile (LVP and LVT), carpet tile and commercial broadloom — plus safety, wall vinyl, sports and resin systems, across the major manufacturers.

05Are low-emission or hygienic ranges available?

Yes. Plenty of the ranges we carry are low-VOC, slip-rated, or fully welded and hygienic — the sort of thing healthcare, aged care, education and food areas need. Ask us and we'll pull the credentials for any range.

06What warranty comes with the work?

Our installation carries a 2-year workmanship warranty, and that sits on top of whatever product warranty the manufacturer provides with the range you choose.

07How long will the installation take?

That depends on the floor area, the product and how much subfloor preparation is needed. You get a realistic programme alongside the quote, and we can stage the work or run it out of hours where the site stays in use.

08Can we look at samples before deciding?

Of course. We bring commercial samples out to the site so your team can judge colour, finish and slip rating under the actual lighting, in the actual space.

09Where do you work?

We supply and install commercial and industrial flooring right across Victoria — metro and regional. Send through the site location and we'll confirm.

10Which sectors do you cover?

Offices and high-rise, healthcare and aged care, education, retail, hospitality and industrial sites. Tell us about the project and we'll suggest hard-wearing options matched to the traffic.

Still have a question?

Send through the details of your project and we’ll come back with straight advice and a fixed commercial quote.

CallGet a free quote